Terms & Conditions of Donation
Raginiben Bipinchandra Sevakarya Trust respects and values every contribution made towards its charitable and social welfare activities. These Terms & Conditions of Donation explain the terms applicable to donations made through our website, www.raginibentrust.org.
By making a donation through our website, you acknowledge that you have read, understood, and agreed to the terms mentioned below.
1. About the Trust
Raginiben Bipinchandra Sevakarya Trust – Ahmedabad is a Non-Governmental Organization established under the Public Trust Act on 16 May 2013. The Trust works for the welfare and development of underprivileged communities through various initiatives related to education, healthcare, children, women empowerment, elderly welfare, disabled persons, livelihood, rural development, community awareness, and other social welfare activities.
Donations received by the Trust are utilized to support its charitable objectives and various social welfare activities.
2. Acceptance of Donation Terms
By donating through our website, you confirm that:
- The information provided by you during the donation process is accurate and complete.
- You are legally authorized to make the donation.
- The payment method used belongs to you or you have authorization to use it.
- The donation is made voluntarily and without any expectation of personal benefit or return.
- You agree to these Terms & Conditions of Donation.
The Trust reserves the right to update or modify these terms whenever required. Any changes will be published on this page.
3. Donation Information
When you make a donation through our website, certain information may be collected, such as your name, email address, contact number, donation amount, transaction details, and other information required for processing the donation.
This information may be used for:
- Processing and confirming your donation.
- Providing a donation receipt or acknowledgement.
- Communicating with you regarding your donation.
- Maintaining appropriate donation and accounting records.
- Complying with applicable legal, regulatory, accounting, and taxation requirements.
The Trust will make reasonable efforts to maintain the confidentiality and security of donor information.
4. Use of Donations
Donations received by Raginiben Bipinchandra Sevakarya Trust may be used to support the Trust’s charitable and social welfare objectives.
Depending on the requirements and priorities of the Trust, contributions may support activities such as:
- Education and support for underprivileged children
- Healthcare and medical support
- Welfare of elderly persons
- Support for persons with disabilities
- Women empowerment and development
- Food and nutritional support
- Rural and community development
- Livelihood and skill development initiatives
- Social awareness and community welfare activities
- Other charitable activities undertaken by the Trust
The Trust may determine the appropriate use of unrestricted donations based on current needs and program priorities. The Trust’s website currently lists activities including Clothes Share, Elders, Organic Farming, Children, Women, Medicalling, Disabled Persons, Education and Tiffin Seva Karya.
5. Online Donation Payments
Online donations may be processed through the payment facility made available on the website.
The Trust does not store or directly handle sensitive payment information such as complete debit card, credit card, banking credentials, UPI PIN, or other confidential payment credentials.
Payment transactions may be subject to the terms and privacy policies of the respective payment service provider or financial institution.
In case of a failed, pending, or unsuccessful transaction, donors should first verify the transaction status with their bank or payment service provider and may contact the Trust for assistance.
6. Donation Confirmation and Receipt
After a successful donation, the donor may receive an acknowledgement or donation receipt based on the information provided during the donation process.
Donors are responsible for providing correct information, including their name, email address, phone number, and other details required for issuing the receipt.
If incorrect information is provided, the donor should contact the Trust as soon as possible for correction.
7. Refund and Cancellation Policy
Donations made to Raginiben Bipinchandra Sevakarya Trust are generally considered voluntary contributions and are not refundable or cancellable once successfully processed.
However, a refund or reversal request may be considered in exceptional circumstances, such as:
- Duplicate payment made accidentally.
- Amount debited more than once due to a technical or payment processing error.
- An unauthorized transaction reported and supported by appropriate evidence.
- Any other genuine payment-related error, subject to verification.
Refund requests must be submitted to the Trust with relevant transaction details and supporting information.
The Trust will review such requests and, where a refund is approved, the amount will generally be returned through the original payment method, subject to applicable payment gateway and banking procedures.
Important: The Trust does not guarantee a refund for every request. Each request will be reviewed based on the circumstances and available transaction records.
8. Cancellation of Donation
Once a donation has been successfully processed, the donor may not be able to cancel the transaction.
If you believe that a donation was made accidentally, duplicated, or processed incorrectly, please contact the Trust at the earliest with the relevant transaction details.
9. Donor Privacy
Raginiben Bipinchandra Sevakarya Trust respects the privacy of its donors.
Personal information collected during the donation process will be used only for legitimate purposes related to donation processing, communication, record keeping, receipts, and legal or regulatory requirements.
The Trust will take reasonable measures to protect donor information against unauthorized access, misuse, alteration, or disclosure.
For more information regarding the handling of personal information, donors should refer to the Trust’s Privacy Policy.
10. Communication with Donors
If you provide your contact information while making a donation, the Trust may contact you regarding:
- Donation confirmation
- Donation receipts
- Transaction-related matters
- Clarification or verification of donation information
- Information about the Trust’s charitable activities, where permitted
You may contact the Trust if you do not wish to receive non-essential communications.
11. Tax Benefits
Any tax benefit or exemption associated with a donation will be subject to the applicable laws, rules, eligibility requirements, and documentation requirements in force at the relevant time.
Donors are responsible for determining their own eligibility for any tax benefit.
The Trust does not guarantee that every donation will qualify for a particular tax deduction or exemption.
12. Fraudulent or Unauthorized Transactions
The Trust reserves the right to investigate donations that appear to be fraudulent, unauthorized, suspicious, or made in violation of applicable laws.
Where necessary, the Trust may cooperate with banks, payment service providers, regulatory authorities, or law-enforcement agencies in relation to suspicious transactions.
13. Website Use
Users are expected to use the Trust’s website responsibly and lawfully.
You must not:
- Attempt to interfere with the website or donation system.
- Submit false or misleading information.
- Use another person’s payment credentials without authorization.
- Attempt to make fraudulent transactions.
- Use the website for any unlawful purpose.
The Trust reserves the right to restrict or terminate access to website services where misuse is identified.
14. Changes to These Terms
Raginiben Bipinchandra Sevakarya Trust may revise these Terms & Conditions of Donation from time to time to reflect changes in its processes, website services, legal requirements, or other operational requirements.
Updated terms will be published on this page. Donors are encouraged to review this page periodically.
15. Contact Us
If you have any questions regarding donations, donation receipts, payment issues, refunds, or these Terms & Conditions, please contact us.
Raginiben Bipinchandra Sevakarya Trust
Address:
A-40, Jivanjyot Society,
Gate No. 2, Opp. Shyam Ved Residency,
Odhav, Ahmedabad – 382415,
Gujarat, India
Contact: +91 9265551232 / +91 9429460324
Email: info@raginibentrust.org
Website: www.raginibentrust.org
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